Building the ISM and ISPS systems for a company that does not yet hold them, or rebuilding one that does but cannot pass on it. Delivered to the point of flag audit — and delivered as something the fleet can actually run, because a system that exists only to pass an audit will fail the second one.
Declared so the conversation happens before the campaign, not in the middle of it.
These drive effort, not price. Pricing is quoted after the specification call, together with the documents we will need from you.
Independence. The team that writes a document never audits it. Where we have developed a procedure, a manual or a management system for a vessel, we will not later audit, review or verify that same document for that same vessel — the client chooses one role or the other, per vessel, and we say which one we are holding before the scope opens.
Whether the procedure describes the work as it is actually done.
Whether the ISM, ISPS and MLC management systems hold before the flag, the class or the charterer tests them.
Whether the ISO 9001, 14001 and 45001 systems are being operated, or only documented.